When Hyalase Doesn't Work - What Ultrasound Reveals
Updated: 16 hours ago
Filler complications are far more common than the aesthetic industry acknowledges, and most are still managed blindly by eye, feel, and protocol. Below are some cases I have evaluated recently that illustrate why point-of-care ultrasound (POCUS) transforms complication management: it replaces guesswork with anatomy.
Case 1 - Aquamid in the Radix: A Permanent Filler and Its Consequences
A patient presented with a wide, flattened nasal bridge, often termed an “Avatar nose.” Over a decade prior, an aesthetic doctor had injected Aquamid, a permanent polyacrylamide hydrogel filler, into her radix.
Aquamid is not hyaluronic acid (HA); it cannot be dissolved with hyaluronidase (Hyalase). Over years, it spreads and integrates with surrounding soft tissue. Despite this, previous providers had subjected her to both needle aspiration and repeated Hyalase injections, futile attempts reflecting a fundamental misunderstanding of the material.
POCUS revealed an extensive hypoechoic deposit with irregular, poorly defined borders. There was no distinct capsule or surgical plane. Needle aspiration and suction cannot clear integrated material after ten years; the only realistic option is an open rhinoplasty approach to debulk and physically scrape away what is possible, accepting that complete removal in this scarred bed is unachievable.

This is the predictable endpoint of permanent nasal fillers. It is also why I do not use it, nor recommend or offer it. A result that looks acceptable at one year can end up like this at year ten.
Case 2 - Tear Trough Filler That Would Not Dissolve
A patient presented with a palpable, persistent “sausage roll” beneath her lower eyelid that had failed to improve after three rounds of Hyalase. The tear trough filler had been placed five years earlier.
POCUS revealed a well-defined, 10.85 mm deposit sitting directly on the bone (supra-periosteal), showing internal layering and partial, irregular fibrous encapsulation. This fibrotic envelope prevented injected Hyalase from penetrating the deposit, while "blind", repeated attempts in the periorbital zone risked creating further hollows and lead to what's known as posthyaluronidase syndrome.

Furthermore, heavily cross-linked HA formulations (using Butanediol Diglycidyl Ether, BDDE) exhibit significant enzymatic resistance and delayed inflammatory potential over time. This is not a minor clinical footnote. A class action lawsuit filed in June 2024 against AbbVie in the United States District Court for the Northern District of Illinois specifically highlights BDDE as pro-inflammatory, citing scientific literature describing the combination of BDDE and HA as capable of triggering delayed granuloma formation.
A patient who was told her filler could always be reversed with hyalase, and who is now on her third failed dissolving attempt five years later, is living that consequence.
The management plan in this case is ultrasound-guided dissolving, under direct real-time visualisation, to ensure it is placed at the exact depth of the filler deposit rather than in the surrounding tissue. My colleagues and I published on the superiority of this approach in 2025, through a systematic review and pilot meta-analysis, compared to "blind" landmark injection for filler complications. Following successful dissolution, the next steps would be fat grafting for volume restoration and nanofat for skin quality improvement in the tear trough area.
Case 3 – The Persistent Lump Under the Eyes When Smiling
A patient travelled from abroad seeking POCUS because high-frequency ultrasound for aesthetic complications remains unavailable in her home country. Her chief complaint was a lump that appeared only when smiling. She had received multiple midface fillers years ago but not uncommonly, could not recall the exact products used.
Assuming it was residual HA, she was treated with Hyalase a year ago, and again three days before seeing me, with zero effect. POCUS explained why instantly:
Intramuscular entrapment: The material was embedded within the fibers of the orbicularis oculi directly above the bone. This explained the dynamic deformity as the nodule bunched up only upon facial animation.
Non-HA acoustic signature: Rather than an anechoic HA pool (see Case 2 above), POCUS demonstrated an ill-defined nodule with internal hyperechoic speckling, typical of biostimulatory microspheres. The images were highly suggestive of polycaprolactone (PCL) granulomas.
Faced with this image, I re-questioned her history. She then recalled having received Ellansé (polycaprolactone / PCL). PCL microspheres stimulate neocollagenesis and persist for years. Crucially, PCL does not respond to Hyalase.
POCUS stopped the cycle of futile enzyme injections. It directed our focus toward appropriate solutions such as targeted intralesional steroid therapy, surgical debulking if cosmetically warranted, or simply leaving it alone.

Why POCUS Changes Filler Management
Clinical examination only confirms that a problem exists. POCUS reveals what the problem is - the exact material, depth, tissue plane, and why standard reversal protocols have failed.
As delayed complications grow increasingly prevalent, POCUS should no longer be considered an optional luxury or worse, a fancy marketing tool. In filler complication management, it is the line between empirical guesswork with potential downstream effects, and precise, informed treatment.
Written by Dr Ng Zhi Yang, UK & Singapore accredited Plastic Surgeon. Winner of ISAPS Bronze Medal for Rhinoplasty (2025), and Best Abstract Award (2024) at the London Rhinoplasty Course, Techniques in Rhinoplasty with an Integrated ENT-Plastics Approach.
References
Wilde CL, Jiang K, Lee S, Ezra DG. The Posthyaluronidase Syndrome: Dosing Strategies for Hyaluronidase in the Dissolving of Facial Filler and Independent Predictors of Poor Outcomes. Plast Reconstr Surg Glob Open. 2024 Apr 23;12(4):e5765. doi: 10.1097/GOX.0000000000005765. PMID: 38655103; PMCID: PMC11037726.
Garcia v. AbbVie Inc. Class Action Complaint. US District Court for the Northern District of Illinois. Filed June 27, 2024. https://www.aboutlawsuits.com/for-martha-juvederm-lawsuit-claims-fillers-caused-facial-scarring-disfigurement/
AbbVie class action alleges company hid Juvederm nodule risk. ClaimDepot. https://www.claimdepot.com/cases/juvederm-class-action-alleges-abbvie-hid-granuloma-risk-from-patients
Boey JJE, Boey JJJ, Chen Z, Cao T, Tan ASM, Ng ZY. Superior Outcomes with Ultrasound-Guided Hyaluronidase for Impending Filler-Induced Facial Skin Necrosis: A Systematic Review and Pilot Meta-Analysis. Aesthetic Plast Surg. 2025 Jul;49(13):3519-3525. doi: 10.1007/s00266-025-04707-0. Epub 2025 Jan 29. PMID: 39881073.
Habibi S, Khorasanizadeh F, Etesami I, Tootoonchi N, Mahmoudi H, Balighi K, Wortsman X. Ultrasonographic Features of Polycaprolactone Granulomatous Reactions: Case Series and a Literature Review. Aesthet Surg J Open Forum. 2026 Jul 22;8:ojag116. doi: 10.1093/asjof/ojag116. PMID: 42488346; PMCID: PMC13390709.





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